Terms and Conditions

TERMS & CONDITIONS

 

By making this purchase, I hereby agree to the Terms & Conditions outlined below:

 

Cancellation Policies:

  • 50% cancellation fee for any service cancelled by the purchaser prior to 24hrs of activity.
  • 100% cancellation fee for any service cancelled by the purchaser within 24 hrs of activity.
  • In case a service is cancelled due to bad weather, by the supplier and that the service cannot be rescheduled prior to departure, a full refund will be done.
  • If an activity is cancelled due to poor weather condition by the supplier and that guests have already left the hotel, a minimum fee for transport will be charged. Alternatively, guests may use the vehicle for a land excursion for the duration paid, in which case there will be no refund for transport.

Important: Any “special” requests concerning meal should be communicated to the Customer Service Representative upon booking.